Top 10 Articles on the Importance of Communication with Clients

By Law Firm Suites - August 7, 2022
Top 10 Articles on the Importance of Communication with Clients

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Law Firm Suites provides weekly blog content to help aspiring and established solo attorneys and small law firms alike. On this blog, we have gathered the top 10 must-read articles to help you understand the importance of communication. Continue reading and see the benefit of this content.

30 Body Language Tips That Will Improve Your Communication Skills [Infographic]

Use this infographic to discover how you can use body language to dramatically improve how effectively you communicate. Behavioral scientists all over the world have studied body language as a secondary, and sometimes even more revealing, means of communication. The theory is that the body gives away what the mouth refuses to say. Oftentimes, that’s exactly right. New business and client referrals are anchored in trust, and your body language can set the tone of the entire conversation, no matter what your mouth is actually saying. Meaning your body language can make or break your relationships with potential clients, current clients and referral sources alike.

4 Active Listening Skills That Make Better Lawyers

Interpersonal skills are a huge part of what makes an attorney successful, learn how to utilize certain skills to take your client’s experience to another level. The legal profession is one of the most lucrative and respected white-collar occupations around the world. That being said, to attain impressive financial compensation, aspiring lawyers also need to study hard to become competent counselors. However, comprehensive knowledge of a particular field of law is only one-half of the equation. To become a successful legal practitioner, it is equally fundamental to become proficient at active listening and communication, also known as soft skills.

Working On Interpersonal Skills Will Benefit Your Law Firm’s Client Relationships | #FollowAttorneyAmanda

Being personable is a great characteristic to have when running a small law firm or solo firm. Unironically, most attorneys struggle to harness this characteristic as well as many others that will help them gain, retain and receive more clients. In this week’s #FollowAtorrneyAmanda, Amanda talks about her desire to improve her interpersonal relationship skills when it comes to dealing with clients in life. Follow along and see what tools she has been using and how she’s already seen some success in her new practices.

6 Ways To Use Storytelling To Attract New Clients

Having a compelling brand voice is necessary for most businesses, even law firms. Success stories persuade people like nothing else. Potential clients like to hear stories about your legal battles. You’ve worked hard to win them, so why not advertise your skills? Storytelling makes customers feel safe and informed. A well-designed content strategy can make you stand out from the competition.

5 Tips To Help Lawyers Build Rapport With New Clients

Ensuring a pleasant and enjoyable experience is crucial for the success of any law firm, no matter the size. But it should come as no surprise that creating a pretty website, posting on social media and sending newsletters is not enough to create that quality experience. To help you hold onto your existing clients and close with new clients, you need to build a strong rapport with them and build mutual respect, instead of numbers that boost your firm’s bottom line. What are some of the best ways your law firm can build rapport with clients, especially in the early stages of the relationship? These 5 tips will help ensure you and your clients build happy relationships that will keep them coming back as well as referring you to their peers.

Don’t Let Your Personal Image Cost You Referrals

You must pay careful attention to your personal image if you ever want to receive referrals from your peers. For small firm attorneys and solos, appearing credible is always an issue, especially in a B-to-B practice. You may be perceived as being less professional, or proficient, than your counterparts in bigger firms merely for being a small firm lawyer. There are basic things that clients (and attorneys who refer clients) will expect you and your practice to have. These are signs on which your professionalism will be judged. Without these things, clients will not take you seriously and neither will referring attorneys.

5 Solutions for Dealing with Problem Clients in Your Law Firm

Imagine yourself giving a client instructions on when to have a document filled out and ready to submit, only to be met with confusion and further delays from the client. Maybe you are dealing with a client who had a decision made, but they suddenly changed their mind?  Problem clients are not only destructive to themselves and their own legal issues but also have the potential to affect your firm’s productivity. Bringing in unnecessary stress. It’s important for any lawyer to stay ahead of the game when dealing with problem clients. To help, we gathered our favorite tips for handling such clients and eliminating the unneeded stress from your firm.

How To Screen Potential Clients

I was recently talking to a couple of my newly solo friends and they were telling me about problems they were having with their consultations. They were able to get people through their doors but they weren’t being retained. There was an obvious disconnect somewhere. We discovered that one of their major problems was lack of a screening process. Since I started screening my leads, the quality of my consultations has gone way up and I waste less time with people who are not a good fit. Here are some of the questions I ask myself before scheduling a consultation with any new potential client.

Advice For Solo Attorneys To Build Successful Clientele

Being a solo attorney, practicing law can seem intimidating. There is much work, from building your clientele, reputation, managing funds, to researching your cases. This can get overwhelming and exhausting, especially for solo or small firm attorneys. Therefore, here is some advice for solo attorneys to build a successful clientele.

How to Talk to Clients About Sensitive Issues

Words can help explain concepts, documents, legal mumbo jumbo and how it plays out in the grand circle of life. But getting serious for a moment, more than once, I’ve run into people who did not want to talk about the serious and sensitive issues, like the concept of Power of Attorneys. I know people have different ideas of what comes next (legally) once a person passes on/dies/goes over the rainbow. And I really do try and be sensitive to people, it is a delicate subject. But when it comes to talking about kicking the bucket, it’s often not one of those acceptable conversation starters unless your client has an awesome sense of humor. Some clients do, but you know what they say about assuming.


About Law Firm Suites

Law Firm Suites is the leading NYC shared office space for solo attorneys and small law firms. At Law Firm Suites, attorneys get headache free sublet office space, virtual office rentals and litigation hotel services. Law Firm Suites has two locations in Manhattan, one in White Plains NY, and one in Annapolis MD. Law Firm Suites' community of self-employed lawyers are eager to help colleagues succeed, and routinely exchange over $2.5 million in legal business every year in each LFS business center. Connect with Law Firm Suites on Twitter and .

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