Our top article picks for creating a better law firm experience!
Creating a better law firm experience is about ensuring you take the right steps. These articles can help!
1. 5 Tips For Keeping Clients Happy as a Solo Attorney
How you treat your clients will become a defining part of your reputation as a solo lawyer. Keeping clients happy will result in more return business and referrals for your law firm. This article lists simple tips you can use to make sure your clients are always satisfied with your services and speaking highly of you.
2. Nine Essential Billing and Collection Skills for Lawyers
When creating and managing a law firm’s money pot, consider this: What mix of ingredients will help you successfully bill and collect? These are questions that every lawyer must answer if they hope to run a profitable law firm. Follow this article to get great advice on the essential skills you will need for your successful practice.
3. Lawyers’ & Clients’ Responsibilities to Each Other
All lawyers are subject to strict standards of professional responsibility. These standards and rules of professional conduct are established by state bar associations. Use the tips and guidelines in this article to make sure you are not doing anything to damage or ruin any of your client relationships.
4. 8 Ways to Improve Your Law Firm’s Customer Service
Studies have shown that law firms are not the best when it comes to customer service. This is a big problem, considering most clients seek out lawyers when they are at some of the lowest parts of their lives. Follow this article to get quick and simple tips that will dramatically improve your customer service, impressing current clients and helping your firm stand above the competition.
5. What It Really Means To Know Your Client
Having access to optimal resources can be a game changer, because corporate clients value outside firms who can get up to speed on the company’s business on the firm’s own time and the firm’s own dime. With that in mind, use this article to learn why now more than ever, clients are willing to pay only for your legal advice, not for you to learn how the client does business.
6. How Good of a Job are you Doing? Client Surveys are the Only Way to Know
The truth is, you never really know how well you’re doing unless you ask. You can’t just ask colleagues: they don’t know about your client’s experiences. You can’t just ask clients you know love you: you’ll get biased answers. What you need to do is ask all of your clients. That’s right – all of them. Read this article and discover how to do very basic customer loyalty research for your own practice.
7. 10 Ways to Make Customers Fall in Love with Your Business
Nurturing relationships with your customers is a crucial part of growing a successful business. In this age of automation and innovation, caring for your customers has never been more important. Use the actionable advice in this article learn how a customer-focused business model could be the key to creating a healthy and successful law firm.