Use this infographic to discover how other professionals handle negative feedback, and use their advice to benefit your practice.
In today’s day and age, it is not uncommon for someone to share their negative opinion of a product or service both online and offline. We see it all the time, from movies and online shopping to rating service providers.
For lawyers, negative feedback can present itself in several different forms, such as a bad online review, a disappointed client spreading comments through word of mouth, or even direct criticism from peers, coworkers, or supervisors.
No matter which form it takes, negative feedback can have a major impact depending on how you react.
This then begs the question, how do you react to negative feedback so it can be used to your advantage?
Do you use it as fuel, motivating you to work harder and do better next time? Or do you linger and mope over your client’s less-than-satisfactory experience? Or do you like and encourage negative feedback, using it as a roadmap towards improvement?
This reaction process is different from lawyer to lawyer. To help you decide which approach is best for you, the infographic and inbound marketing experts at Venngage asked 57 different professionals how they deal with negative feedback. They put their responses into a clean and simple infographic.
Follow this infographic to learn how other professionals handle negative feedback, then use this advice to help move your firm and legal career forward.
Negative Feedback | Make an Infographic