How to Use Negative Feedback to your Advantage [Infographic]

By Law Firm Suites - December 13, 2016
How to Use Negative Feedback to your Advantage [Infographic]

Use this infographic to discover how other professionals handle negative feedback, and use their advice to benefit your practice.

In today’s day and age, it is not uncommon for someone to share their negative opinion of a product or service both online and offline. We see it all the time, from movies and online shopping to rating service providers.

For lawyers, negative feedback can present itself in several different forms, such as a bad online review, a disappointed client spreading comments through word of mouth, or even direct criticism from peers, coworkers, or supervisors.

No matter which form it takes, negative feedback can have a major impact depending on how you react.

This then begs the question, how do you react to negative feedback so it can be used to your advantage?

Do you use it as fuel, motivating you to work harder and do better next time? Or do you linger and mope over your client’s less-than-satisfactory experience? Or do you like and encourage negative feedback, using it as a roadmap towards improvement?

This reaction process is different from lawyer to lawyer. To help you decide which approach is best for you, the infographic and inbound marketing experts at Venngage asked 57 different professionals how they deal with negative feedback. They put their responses into a clean and simple infographic.

Follow this infographic to learn how other professionals handle negative feedback, then use this advice to help move your firm and legal career forward.

Infographics: Negative Feedback | Venngage

Negative Feedback | Make an Infographic

About Law Firm Suites

Law Firm Suites is the leading NYC shared office space for solo attorneys and small law firms. At Law Firm Suites, attorneys get headache free sublet office space, virtual office rentals and litigation hotel services. Law Firm Suites has two locations in Manhattan, one in White Plains NY, and one in Annapolis MD. Law Firm Suites' community of self-employed lawyers are eager to help colleagues succeed, and routinely exchange over $2.5 million in legal business every year in each LFS business center. Connect with Law Firm Suites on Twitter and .

One thought on “How to Use Negative Feedback to your Advantage [Infographic]

  1. Artfuldodger
    on said:

    Yes, but there are a law firms that really deserve negative feedback.One of the most corrupted areas of the law has to do with conservatorships and trust funds. You cannot just hire more probate lawyers and hope for the best. The only thing that should be done is to hand back stolen documents back to the defrauded beneficiary, and pass off account services to another trustee with clean hands. Just covering up for unethical lawyers is not a real solution and it can prove dangerous in some cases if the victim of the fraud becomes unhinged as there is usually no legal recourse..

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