Check Out Our Top 10 Blog Articles!
Law Firm Suites has amazing blog content designed to help aspire and establish solo attorneys and small law firms. We’ve gathered the top 10 shoptalk articles on building the ideal bond with your clients from the Law Firm Suites blog. Take a look and see the benefit of this content.
5 Tips For Keeping Clients Happy as a Solo Attorney
Keeping clients happy is essential to running a successful solo practice. These great tips can help ensure you’re providing the best customer service in your law firm. The number one thing solo attorneys constantly worry about is where they’re getting their next piece of business. Whether it’s from referrals or attracting new prospects, getting new clients as a solo lawyer is tough. But what about once you have clients? This is where customer service comes into play and truly sets the foundation for successful law practice. In fact, keeping your clients happy may be the key to never worrying about new business.
5 Tips To Help Lawyers Build Rapport With New Clients
Ensuring a pleasant and enjoyable experience is crucial for the success of any law firm, no matter the size. But it should come as no surprise that creating a pretty website, posting on social media, and sending newsletters is not enough to create that quality experience. To help you hold onto your existing clients and close with new clients, you need to build a strong rapport with them and build mutual respect, instead of numbers that boost your firm’s bottom line. What are some of the best ways your law firm can build rapport with clients, especially in the early stages of the relationship? These 5 tips will help ensure you and your clients build happy relationships that will keep them coming back as well as refer you to their peers.
4 Proven Ways To Ensure You Work With More Of Your Ideal Clients
There are many ways to quickly grow a solo or small law firm, but there’s one thing that will have the quickest and greatest results, only working with your ideal clients. Making it easier for you to become the go-to expert with your niche and for your colleagues to refer new clients to you with ease. Anyone who runs a solo or small law firm knows that it’s far easier and more enjoyable to work with clients whom you connect with and truly understand. It may seem like a myth that someone could scale a law firm to the point where you solely work with your ideal’ clients, but with the right practices, it’s easier than you may think.
How to Figure Out Exactly What Your Clients Want
A great part of being a solo is the ability to do whatever we want, whenever we want. For me personally, this has been one of my favorite reasons for going solo. But it’s important not to forget that we need to take our client’s wants into consideration as well. Otherwise, you’ll risk quickly going out of business. Taking the time to figure out what my clients want has improved my relationships and client satisfaction. Plus my clients are referring new business to me at an even higher rate. Here are some of the ways I achieved this.
5 Solutions for Dealing with Problem Clients in Your Law Firm
The problem client. You’ve heard of them before. Maybe you’ve even experienced one in your law firm. These types of clients can manifest themselves in various ways, shapes and forms. Some examples include: “The ambivalent client,” “The needy client,” “The client that won’t pay,” “The emotional client,” “The client that won’t listen.” Imagine yourself giving a client instructions on when to have a document filled out and ready to submit, only to be met with confusion and further delays from the client. Maybe you are dealing with a client who had a decision made, but they suddenly changed their mind? Problem clients are not only destructive to themselves and their own legal issues but also have the potential to affect your firm’s productivity. Bringing in unnecessary stress.
How to Talk to Clients About Sensitive Issues
Let’s talk about words for a second. Words can help explain concepts, documents, legal mumbo jumbo, and how it plays out in the grand circle of life. But getting serious for a moment, more than once, I’ve run into people who did not want to talk about the serious and sensitive issues, like the concept of Power of Attorneys. I know people have different ideas of what comes next (legally) once a person passes on/dies/goes over the rainbow. And I really do try and be sensitive to people, it is a delicate subject. But when it comes to talking about kicking the bucket, it’s often not one of those acceptable conversation starters unless your client has an awesome sense of humor. Some clients do, but you know what they say about assuming.
Building Client Relationships Online
Social distancing and in-person business restrictions forced attorneys and other professionals to find alternative ways to connect with clients while still providing quality services. This article will explore the different ways attorneys have been able to meet client expectations and maintain a high rate of client satisfaction. Your website is much more than a virtual business card. Potential clients will turn to the internet for answers to their questions, legal and otherwise. This is your firm’s opportunity to establish your attorneys as the go-to experts in their areas of practice using your attorney bios, blog, videos, and podcasts.
5 Ways Lawyers Can Build Strong Brand Loyalty With Their Clients
Brand loyalty is imperative when it comes to the growth of your law firm, and as you would assume that makes it pretty tough to nurture and establish. According to studies, it is always cheaper to retain and reconvert exciting clients versus going out and getting new ones. But clients today are plugged into the world around them, instantly aware of your competition and the potential incentives they might be offering. While every lawyer wants to build the next legal empire or grow their practice year-over-year, most don’t realize how much it costs in time and money to get there.
What To Do When Your Firm Is Close To Losing A Big Client
There is nothing more nerve-wracking to a solo or small law firm than the prospect of losing a major client. Of course, all business relationships come to a close at some point, but especially with our larger clients, the thought of losing the security blanket that comes with them can be terrifying to most solo and small firms. It isn’t difficult to know when things are rocky (or at least have some sort of gut feeling that something is off) and we can tell that the relationship might be drawing to an end. So if you get this feeling, what should you be doing? Follow these six recommendations to help manage the potential loss of a big client.
How To Deal With Being Fired By A Client
This week I was fired by a client and I felt……relieved. Honestly! We were not seeing eye to eye and they had very unrealistic views of the potential outcome of the case, despite my many very very direct warnings. I was putting off withdrawing from the case, but I’m glad he made the decision first. Being fired by my own clients happened to me often, but I’ve definitely learned a few lessons from the experience. Here’s my advice on how to deal with being fired by a client.